Last chance to snag some Bageled NYC gear in 2024 will be this Saturday 12/11 between 4pm and 10pm at the KCDC Holiday Market at Olly Olly in Manhattan 🏃‍♀️
Bageled NYC

FAQ & SHIPPING

Q: What's an overgrip? And why would I want one?
A: Overgrips are great because you can easily replace them once they wear out. The grips that come on a new racket are also known as "replacement" grips and are very difficult to, well, replace. So if you wear through your replacement grip, it's going to be a pain to put on a new one. But with an overgrip, they're super easy to replace once they wear out, which is why you see all pros using overgrips!

Q: Okay that sounds nice but how do I put one on?
A: Watch this!

Shipping

Q: Does Bageled NYC ship outside the U.S.?
A: Email us at [email protected] and we'll work with you to try and make it happen! International shipping rates generally vary from between $15 USD to $40 USD. But we'll need to do some research for you first to determine if customs/import fees will be charged, which can be prohibitively expensive :( .

Q: Where's my order?
A: First, make sure to look in your spam/junk folder for order and tracking information (try searching for "you can track your package at" and hopefully that should work). Sometimes our shipping confirmation emails get flagged as spam.

The tracking says it was delivered but you never received it? We highly recommend filing a missing package report. Also, if this happens, send us an email and we can try to help as much as we can.

Refunds

We're a (very) small business and, unfortunately, cannot offer refunds at this time.

About

Q: Who does your art and design?
A: We do! We do all of our own illustration and digital design.

Q: How can I learn more about Bageled NYC?
A: You can learn more about us here.

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